Returns Policy

🔄 7-Day Easy Replacement & 5–7 Day Refund Policy

At Buildokart, your satisfaction is at the heart of everything we do. That's why we offer both a 7-day easy replacement policy and a 5–7 business day refund window, to ensure your experience is smooth, secure, and stress-free.

🔁 You're eligible for a replacement if:

• The product received is damaged or defective
• The product differs from the description or images on our website
• You received the wrong product
• The package is missing any accessory or part promised

We're here to resolve such issues quickly and fairly.

🚫 Replacements are not applicable for:

• Products that are no longer needed after delivery
• Items that don't fit your space — we kindly ask you to double-check product dimensions before ordering
• Cases where the product information was misread or misunderstood — we do our best to keep descriptions clear and accurate

💸 Refunds – Processed Within 5–7 Business Days

If your return request is approved instead of a replacement, the amount will be credited to your original payment method within 5–7 business days from the date of pickup or return confirmation.

Please note: Refunds are only offered for eligible return cases as per our policy. We do not process refunds for products that are used, altered, or damaged due to incorrect handling after delivery.

📦 Product Information & Accuracy

All product details on Buildokart are carefully compiled from official manufacturer specifications. While we strive for 100% accuracy, slight variations may occur. If you have any doubts before buying, our team is just a message away to guide you.

🛠 After-Sales & Support

All support is handled directly by Buildokart — no third-party hassle. Be it a performance issue, installation query, or general concern, we're here to help at every step.